Troubleshooting
This section contains a list of frequently asked questions when it comes to using the Robosapien Dance Machine software.
Why doesn’t my Robosapien move when I play a Script?
Here are the most common reasons:
- Your robot has fallen asleep. Click the Wake Up button to wake him (or her) up.
- You don’t have an infrared transmitter or transceiver. If you are getting a warning when you run the software that it did not detect a suitable infrared device, then you do not have one installed or it is not installed properly. Visit our support forum for more information.
If you do have an infrared device attached to your computer, then watch the LED (little red light) on the front of the unit while a Script is playing in Loop mode. If you don’t see the LED flashing, then there is a problem with the unit or it’s installation. Visit our support forum for more information.
- Your robot’s batteries are dead. Try getting your robot to move by using the included remote control. Make sure your remote control has working batteries. The LED at the top of the remote control should flash whenever you press a button on it. If not, replace the remote’s batteries and try again. If your robot still does not move, try replacing it’s batteries. If none of this works, then your robot may be damaged. Visit our support forum for more information.
- Your robot is bored with you - try reading out loud from an electronics catalog or showing your robot pictures of other robots.
More soon...
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